Delivery, Returns & Refunds

About Plug Plant

We deliver only to addresses in the United Kingdom mainland.

We will deliver the plants to the address you specify for delivery in your order. It is important that this address is accurate.

You can pre-order at any time. You will receive an order acknowledgment email and we will track and process your order when varieties become available. We will also let you know when to expect
them, so that you can deal with them immediately.

Deliveries are made when products are in season.

During the growing season, your order will be grown to order and shipped within 4 weeks of placing an order.

Shipping only on Monday, Tuesday and Wednesday with 24hr next working day courier service.

We do our best to supply the plants, carefully packed to reach you in perfect condition. In the unlikely event that your items are damaged during transit, please let us know within 14 days and we will provide you the choice of having a full refund (including carriage) or having the products replaced if still in stock. We are only liable for the cost of the goods as quoted on the website.
Illustrations, descriptions and other information as to particular plants are approximate and for guidance only.